We accept order cancellations prior to product shipment or production. If you contact us via firstname.lastname@example.org within 24 hours of placing your order by emailing us via your registered email address, you will receive a full refund of your original payment method. If an order is cancelled after 24 hours, we will only provide a 50% refund of the total order value. We cannot cancel an order if the product has already shipped.
After placing your order, you will receive the item within 2-7 working days (Currently, we only support shipping within the United States)
We accept product returns. Customers have the right to request a return within 30 days of receipt.
Although we have strict quality standards and each package is carefully inspected before shipping, sometimes problems may occur during the shipping process. For any quality problem or our ignorance during shipping, please feel free to contact us, we will try our best to solve it and provide you a satisfactory solution.